Privacy Policy

At Rubber Flat Roof we are committed to protecting and respecting your privacy at all times.

This policy (together with our terms and conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. We keep certain basic information when you visit our website and recognise the importance of keeping that information secure and letting you know what we will do with it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Rubber Flat Roof of Rubber Flat Roof Ltd, 5 & 7 Pellew Arcade, Teignmouth, Devon, TQ14 8EB registration number 11854767.

This policy only applies to our site. If you leave our site via a link or otherwise, you will be subject to the policy of that website provider. We have no control over that policy or the terms of the website and you should check their policy before continuing to access the site.

Information We May Collect from You

Rubber Flat Roof may collect and process the following information about you, information that you provide by filling in forms on our site This includes information provided at the time of registering to use our site, subscribing to our service or requesting further services. We may also ask you for information when you report a problem with our site, If you contact us, we may keep a record of that correspondence.

We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them. Details of your visits to our site including, but not limited to, traffic data, location data, weblogs, operating system, browser usage, and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

IP Addresses and Cookies

We may collect information about your computer, including where available your IP address, operating system, and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify you personally.

We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service to you the customer.

However, they enable us to estimate our audience size and usage pattern, to store information about your preferences, and so allow us to customise our site according to your individual interests, to speed up your searches and to recognise you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Security of your Personal Data

Rubber Flat Roof take great measures to ensure that we protect our customer information from being accessed by unauthorised persons and against unauthorised use. However, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. Customers will not hold us liable for any security breach unless it is due to negligence on our part.

Use of your Information

We use information held about you in the following ways: to ensure that content from our website site is presented in the most effective manner for you and for your computer, to provide you with information, products or services and special offers that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes. You can let us know your preferred method of contact or alternatively you may wish to unsubscribe from receiving any further information.

Disclosure of your information

Rubber Flat Roof do not trade or sell customer information to third parties but we reserve the right to use data for statistical analysis and this data will not be linked to any individual.  We do not disclose your information unless legally bound to do so, other than to our staff for the purpose of processing your orders, processing your payments, and completing delivery of your orders.

By registering on our website, and /or placing an order our customers confirm that they do not consider any use of their information as stated above, as a breach of their rights under Data Protection Legislation.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. However, we advise that you check this page regularly to keep up to date with any necessary changes.